Privacy Policy

House of Tabeer (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, interact with our Shopify store, place an order, or contact us from Pakistan or internationally.

When you browse our store, we may collect information automatically about your device and usage, such as your IP address, browser type, device information, time zone, and cookies. We also collect information about how you navigate our website, which pages and products you view, and how you engage with our store. If you make a purchase or attempt to make a purchase, we collect information necessary to process your order, including your name, billing and shipping address, email address, phone number, and order details. Payment details are handled securely by Shopify and its approved payment providers; we do not store your full card information.

We use your personal information to process transactions, fulfil orders, arrange delivery, send order confirmations and updates, provide customer support, and maintain accurate business records. We may also use it to improve our store experience, understand customer preferences, manage and prevent fraud, and communicate marketing messages where you have opted in or where permitted by law. You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us.

We share personal information only when needed to operate our business and deliver services, including with Shopify (our e-commerce platform provider), payment processors, shipping and logistics partners, and service providers that help with website performance, analytics, and marketing. We may also disclose personal information if required to comply with legal obligations or to protect our rights and the safety of our customers.

Because we sell internationally, your information may be transferred to and processed in countries outside your own. Where required, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in line with applicable privacy laws, including GDPR where relevant. We keep personal information only for as long as necessary to provide our services, complete transactions, meet legal requirements, and resolve disputes.

Depending on your location, you may have rights to request access to your personal information, ask for corrections, request deletion, object to certain processing, or withdraw consent for marketing. To make a privacy request or ask questions about this policy, contact us using the details below. We may update this Privacy Policy from time to time, and the updated version will be posted on our website with a revised “Last updated” date.